Why use a CRM in my company?

Having a great relationship with the customer is one of the biggest differentiators for any business, which is why current leading brands use CRM to stand out consistently.

Customer Relationship Management (CRM) is a software that contributes to the improvement of processes associated with the customer-company relationship.The reasons for you to use this tool in your company are numerous, but today, the team at H8 Brasil agency has selected a few to show you the main advantages of having a CRM in your business:


1 – Having CRM in your company will gather all the information and interactions of leads and clients in one platform, simplifying access and avoiding data loss.

2 – It will increase the chances of lead conversion, and depending on the solution acquired, tasks such as sending emails, scheduling meetings, and other activities can be done within the platform itself.

3 – Sales CRM contributes to issuing various reports, allowing managers to track team performance. Additionally, the system allows the support team to direct a ticket to the sales team with all the necessary data to finalize the conversion.

4 – The CRM system has a very efficient after-sales system. This is crucial because it’s not enough to have control over sales; ensuring successful after-sales is equally important.

5 – If you want an efficient marketing strategy, using CRM will also help your company with that. It allows you to gather and centralize numerous information about customers, enabling a deep understanding of their profiles and behaviors.

There are many other advantages to using CRM in your business. Contact us to understand how the whole process works and to bring this system to your company as soon as possible!


ZOHO CRM - A single platform!

H8 Brasil works closely with Zoho CRM to achieve the best possible results in the shortest time frame.

Zoho CRM was created to help your company achieve certain objectives, such as:

1 – Automate all aspects of your business and reduce repetitive tasks that consume a lot of time.

2 – Receive real-time notifications when customers interact with your company.

3 – Manage customer conversations across multiple channels, respond, and follow up on activities without stress.

4 – Streamline your lead development process and make the most of each lead entry.

5 – Get reports and insights at any time, so you can monitor key performance indicators of your business.

6 – Reach customers through all possible channels: phone, email, live chat, and social media.

Zoho CRM offers the best, from general-purpose solutions to solutions for specific verticals.

With Canvas, you can change the appearance of the CRM user interface and create a customized instance that meets your specific needs and preferences.

With the right platforms and a partner agency, it becomes much easier to leverage any business.

Always strive for excellent management of your company and save the world from poor customer service, making your business an outstanding venture!

Count on the help of Zoho CRM, along with the entire team at H8 Brasil, to become a leader in enhanced sales, lasting relationships, and to achieve faster growth for your company!


ZOHO CRM - Key Features

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